How do I change my plan, seats or billing period?

Only a team admin can change billing. Members see Plan changes, seats and payment details are your team admin’s to change.

See your current plan

Open Settings, then Billing. Your plan shows the plan name with Seats, Renews on, Price and Status.

Make a change

If your Billing page shows Manage subscription:

1. Select Manage subscription. The Stripe billing portal opens in a new tab.
2. Change the number of seats, update your card or billing details, or view invoices.
3. Return to PropelMapper. Changes show on the Billing page within a minute.

If you do not see Manage subscription, email [email protected] from an admin’s address. Tell us the team name and the change you want: more or fewer seats, monthly to yearly, or a new card. We make the change for you.

Switch to yearly

Yearly billing is $900 a seat on the Individual rate, or $800 a seat for teams of 5 or more. Ask support to switch you.

Good to know

• Moving from 1 person to 2 or more means moving from Individual to Team.
• If Status shows Payment overdue, update your card. Your team keeps working while the payment is retried.