PropelMapper Help Center

Where do I find receipts and invoices?

Stripe handles payments. Admins see invoices in the billing portal from Settings, Billing, or can ask support for a copy.

Web app Updated November 13, 2026

Payments for PropelMapper run through Stripe. A team admin can get invoices for the team.

On the web

  1. Open Settings, then Billing.
  2. If an Invoices list appears, use View invoice to open one or Invoice PDF to download it.
  3. If your Billing page shows Manage subscription, select it. The Stripe billing portal lists your invoice history, including older invoices.

If you do not see invoices or Manage subscription, email [email protected] from an admin’s address with the team name and the months you need.

What an invoice shows

Each invoice lists the plan, the number of seats, the billing period and the amount charged in US dollars. The PDF is the file to give your bookkeeper.

Good to know

  • Payments are taken by Stripe. PropelMapper does not store your card number.

  • Only team admins can open invoices and the billing portal.

  • Invoiced accounts pay within 30 days of the invoice date, as set out in our Terms of Service.

  • To change the billing email or address on your invoices, use the billing portal or ask support.

Still need help?

Write to the PropelMapper team or book a call, and a person who builds the product will answer.