How do I sign in, or reset a forgotten password?

You use the same email and password on the web and on the phone. If you forget your password, reset it from the sign-in page.

On the web

1. Go to app.propelmapper.com. The page reads Sign in to your account.
2. Enter your Email and Password. Tick Keep me signed in on this device on your own computer.
3. Select Sign in.

To sign in without your password, select Email me a sign-in link. The link in the email works once and expires in 15 minutes.

To reset your password:

1. Select Forgot your password?
2. Enter your Email and select Send reset link.
3. Open the email and choose a new password, then select Reset password.

On the phone

1. Open PropelMapper and enter your Email and Password.
2. Tap Sign in.
3. If you forgot your password, tap Forgot your password? The app opens the reset page in your browser. Follow the web steps above, then come back and sign in.

Good to know

• A reset link expires after 6 hours. If it has expired, the page shows Request a new reset link.
• Passwords are 8 to 128 characters.
• If you see Wrong email or password., check the email for typos. A Reset your password link appears under the message.
• To sign out of the phone app, open More, then Account, then Sign out. Anything not yet uploaded is removed from the phone when you sign out, so let it sync first.