Account and data
Your sign-in, language, theme, notifications, exports, account deletion and how your data is used.
- How do I change my email or password?In Settings, Account, use Change password or Change login email. A new email takes effect after you confirm it from your inbox.
- How do I update my name, photo, time zone and signature?Edit your name, phone, photo and time zone in Settings, Account on the web. Save your signature on the phone in More, Your signature.
- How do I switch PropelMapper to Spanish?Choose English or Español in Settings, Language on the web, or More, Language on the phone. It is saved to your account and follows you to every device.
- How do I turn on dark mode?On the web choose Light, Dark or Outdoor in Settings, Appearance. On the phone choose System, Light, Dark or Outdoor in More, Appearance.
- How do I choose which emails PropelMapper sends me?Turn each email on or off in Settings, Notifications on the web or More, Notifications on the phone. Everything still shows in the bell.
- How do I export my data?Download reports as PDF or Word, Metrics as CSV or Excel, and contacts and tasks as CSV. For recordings and photos, contact support.
- How do I delete my account?Use Delete my account in Settings, Account on the web, or More, Account, Delete account on the phone. It is immediate and cannot be undone.
- How does PropelMapper use and protect my data?Your records belong to you. We do not train on your data, our providers keep it only to do the work, and each team's data is kept separate.
- What is Ask Propel?Ask Propel answers questions about your team's places, visits, readings, contacts, reports and tasks, and links to the records behind each answer.
Still need help?
Write to the PropelMapper team or book a call, and a person who builds the product will answer.