PropelMapper Help Center

How does PropelMapper use and protect my data?

Your records belong to you. We do not train on your data, our providers keep it only to do the work, and each team's data is kept separate.

Web appPhone app Updated November 13, 2026

You own the records you put into PropelMapper. We use them to do the work you ask for: transcribe your recordings, draft your reports and answer your questions.

Who owns the data

Under our Terms of Service, the client data, field observations, voice recordings and other information you enter belong to you. We process it only to provide the service to your team.

Training

We do not train on your data. The providers that transcribe recordings and draft reports keep data for 30 days or less, only for that processing, and do not use it to train models. We do not use identifiable client data to train our own models without your separate, explicit consent.

How it is protected

  • Data is encrypted between your device and our servers.
  • Each team’s data is kept separate. No team can see another team’s information.
  • Data is stored in the United States, with regular backups.
  • On the phone, your places and captures are kept in an encrypted database.

Email and calendar

If you connect Gmail or Outlook, PropelMapper gets read-only access. It never sends, changes or deletes anything. Mail that is not to or from your saved client contacts is not kept.

Your rights

You can see, correct and export your information, and delete your account. If a grower asks us about their data, we pass the request to you, because your team controls that record.

Good to know

Still need help?

Write to the PropelMapper team or book a call, and a person who builds the product will answer.