How do I delete my account?

You can delete your own account at any time. Instructions are also at app.propelmapper.com/account-deletion.

On the web

1. Open Settings, then Account.
2. Under Delete account, select Delete my account.
3. Read Delete your account? and confirm.

On the phone

1. Open More, then Account.
2. Tap Delete account.
3. Type DELETE to confirm and tap Delete my account.

You are signed out and see Your account was deleted.

What is deleted

• Your name, email, phone number and photo.
• Your sign-in on every device, and any connected mailbox.

What stays

Visits, places and reports you created for a team stay with that team.

Before you can delete

• If you are the only admin, make someone else an admin in Settings, Members first.
• If your team has a paid plan, cancel it first.
• On the phone, you need a connection, and no visit can be running.

Can’t sign in

Email [email protected] from the address on your account and ask us to delete it.

Good to know

• Deleting your account cannot be undone.
• Deleting the phone app does not delete your account.