PropelMapper needs the microphone to record voice notes and location to tag captures and record your route. If you said no when the app asked, turn access on in your phone’s settings.
On iPhone
- Open the Settings app and scroll to PropelMapper.
- Turn on Microphone and Camera.
- Tap Location and choose Always, so the route of a visit keeps recording when you lock the screen or switch apps.
- Turn on Precise Location.
- Return to PropelMapper.
On Android
- Open Settings, then Apps, then PropelMapper, then Permissions.
- Allow Microphone, Camera and Location. Choose precise location if asked.
- Return to PropelMapper.
Messages you might see
- Microphone permission is off. Turn it on in Settings to record.
- Location permission is off
- Approximate location · turn on Precise in Settings
- The camera could not open. Check Camera access in Settings and try again.
On Today, a Turn on location link appears when location is off.
Good to know
- Allow notifications too. The app uses them to show upload progress and to remind you when a visit has been open for 4 hours.
- Contacts access is only used when you fill in a new contact from your phone contacts.
- Menu names differ a little between phone makers and system versions.
Still need help?
Write to the PropelMapper team or book a call, and a person who builds the product will answer.