How do I take photos and video during a visit?

Photos and short video clips are pinned where you took them and can appear in the report.

On the phone

1. In a visit, tap Capture. The camera opens.
2. Each press of the shutter takes one photo.
3. To add photos you already took, use the library button or Choose from library. You can pick up to 10 at a time.
4. To record video, switch the camera from Photo to Video and tap Record video. Tap Stop recording to finish.

Draw on a photo

1. Open the photo from the visit’s captures.
2. Tap Draw. Use Undo stroke or Clear to fix mistakes.
3. Tap Save.

On the web

Select Photo on the recording bar, or Upload to add image files. Videos recorded on the phone play in the visit’s capture list.

Good to know

• Video clips are up to 30 seconds and 50 MB. Recording stops on its own at the limit.
• Photos are uploaded at up to 2048 pixels on the long side.
• You can draw on a photo only after it has uploaded. A photo can hold up to 128 strokes.
• Video can be recorded on the phone only, not uploaded in the web app.
• To keep a photo out of the report on the web, open the capture’s menu and choose Hide from report.