What happens when I close or leave a visit on the phone?

Leaving the visit screen does not end the visit. The visit keeps running, and location keeps recording your route until you end it.

On the phone

1. Tap X at the top left of the visit.
2. If you have captured anything, the Leave this visit? sheet offers End visit, Discard visit and Keep visit running.
3. Choose Keep visit running to check something else in the app. A banner reads Return to the visit at the place. Tap it to go back.

Locking the screen or switching apps also keeps the visit and any recording going.

If you forgot to end a visit

Today shows Visit still open from yesterday (or the date). Choose Continue visit to keep going, or End visit at the time of your last capture so the visit time stays accurate.

If the app closed during a visit

When you open the app again you see This visit was interrupted. Tap Resume visit at the place to carry on, or End visit.

Good to know

• After 4 hours you get a notification that the visit is still open.
• On iPhone, allow location Always when the app asks, so the route keeps recording while the screen is locked.